Shipping policy
Thank you for shopping with NovaCart. We are committed to delivering your orders safely and on time.
Order Processing
Orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
Standard delivery across India typically takes 3–10 business days, depending on your location.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, remote locations, or other unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before you complete your order.
Free shipping offers, if available, will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where available), allowing you to track your shipment.
Delivery
Please ensure that your shipping address and contact details are accurate. NovaCart is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost in transit, please contact our customer support team. We will work with our shipping partner to resolve the issue as quickly as possible.